Frequently Asked Questions
Everything you need to know…
Is there a minimum order quantity?
There is no minimum order quantity, but there is a minimum spend of £75
Is it free delivery?
Yes
Do you have point of sale?
Yes. We provide beautiful cards that explain the properties of each scent at the point of sale. Additionally, we include a card that explains our story and how the company started. These cards can be displayed with the ordered products.
What payment method can we pay by?
Payments can be made over the phone by credit/debit card, or we can send an invoice that can be paid via bacs. Payment must be made in order to process the order.
Can we advertise the products on social media platforms?
Yes
Are we able to speak to someone over the phone?
Yes, we have a team available to help with all your queries.
Phone: 0800 086 9311
Email: [email protected]
Are your products individually boxed?
Yes our Diffusers, Candles, Wax Melts and Body Scrubs are all individually packaged. We also have gift bags and Branded Cotton Twill pouches available.
How Long Will Delivery Take?
Our team will do their very best to turn your order around quickly. On average, we try to get all orders out to you within a few days.
How will they be packaged?
If the product ordered has an individual box, it will arrive in those with a sticker on the bottom to identify the scent.
Do you have a price list?
Please contact us and we will send one through
Are all of your products available for stocking?
We strive to offer a wide range of products for Wholesale, but there are some items that we cannot ship. Please reach out to our team for further details.
Reviews
Our reed diffusers will scent your home with a unique, stimulating and... View
Linda Maxted
Our reed diffusers will scent your home with a unique, stimulating and... View
Linda Maxted
Immerse yourself in the essence of Italy's sun-kissed coastline with Portofino Bay.... View
Linda Maxted
Our reed diffusers will scent your home with a unique, stimulating and... View
Linda Maxted
Introducing our Sicilian Orange Blossom Reed Diffuser, a sweet, refreshing blend that... View
Linda Maxted
Introducing our Mediterranean Lemon and Amber Reed Diffuser, a sparkling combination of... View
Linda Maxted
Our reed diffusers will scent your home with a unique, stimulating and... View
Response From Valentte
Hi Pat, we are happy to hear that you are enjoying your Cinnamon and ginger diffuser. However, We are so sorry to hear that you are not having the same experience with our Coconut one. Please contact us on [email protected] and we will make you happy!
Natasha- Customer Service at Valentte.
Pat Royle
Our reed diffusers will scent your home with a unique, stimulating and... View
Response From Valentte
Hi Pat, we are happy to hear that you are enjoying your Cinnamon and ginger diffuser. However, We are so sorry to hear that you are not having the same experience with our Coconut one. Please contact us on [email protected] and we will make you happy!
Natasha- Customer Service at Valentte.
Pat Royle
Immerse yourself in the essence of Italy's sun-kissed coastline with Portofino Bay.... View
Response From Valentte
Hi Pat, we are happy to hear that you are enjoying your Cinnamon and ginger diffuser. However, We are so sorry to hear that you are not having the same experience with our Coconut one. Please contact us on [email protected] and we will make you happy!
Natasha- Customer Service at Valentte.
Pat Royle
Introducing our Sicilian Orange Blossom Reed Diffuser, a sweet, refreshing blend that... View
Response From Valentte
Hi Pat, we are happy to hear that you are enjoying your Cinnamon and ginger diffuser. However, We are so sorry to hear that you are not having the same experience with our Coconut one. Please contact us on [email protected] and we will make you happy!
Natasha- Customer Service at Valentte.
Pat Royle
Frequently Asked Questions
Everything you need to know…
Is there a minimum order quantity?
There is no minimum order quantity, but there is a minimum spend of £75
Is it free delivery?
Yes
Do you have point of sale?
Yes. We provide beautiful cards that explain the properties of each scent at the point of sale. Additionally, we include a card that explains our story and how the company started. These cards can be displayed with the ordered products.
What payment method can we pay by?
Payments can be made over the phone by credit/debit card, or we can send an invoice that can be paid via bacs. Payment must be made in order to process the order.
Can we advertise the products on social media platforms?
Yes
Are we able to speak to someone over the phone?
Yes, we have a team available to help with all your queries.
Phone: 0800 086 9311
Email: [email protected]
Are your products individually boxed?
Yes our Diffusers, Candles, Wax Melts and Body Scrubs are all individually packaged. We also have gift bags and Branded Cotton Twill pouches available.
How Long Will Delivery Take?
Our team will do their very best to turn your order around quickly. On average, we try to get all orders out to you within a few days.
How will they be packaged?
If the product ordered has an individual box, it will arrive in those with a sticker on the bottom to identify the scent.
Do you have a price list?
Please contact us and we will send one through
Are all of your products available for stocking?
We strive to offer a wide range of products for Wholesale, but there are some items that we cannot ship. Please reach out to our team for further details.
Reviews
Our reed diffusers will scent your home with a unique, stimulating and... View
Linda Maxted
Our reed diffusers will scent your home with a unique, stimulating and... View
Linda Maxted
Immerse yourself in the essence of Italy's sun-kissed coastline with Portofino Bay.... View
Linda Maxted
Our reed diffusers will scent your home with a unique, stimulating and... View
Linda Maxted
Introducing our Sicilian Orange Blossom Reed Diffuser, a sweet, refreshing blend that... View
Linda Maxted
Introducing our Mediterranean Lemon and Amber Reed Diffuser, a sparkling combination of... View
Linda Maxted
Our reed diffusers will scent your home with a unique, stimulating and... View
Response From Valentte
Hi Pat, we are happy to hear that you are enjoying your Cinnamon and ginger diffuser. However, We are so sorry to hear that you are not having the same experience with our Coconut one. Please contact us on [email protected] and we will make you happy!
Natasha- Customer Service at Valentte.
Pat Royle
Our reed diffusers will scent your home with a unique, stimulating and... View
Response From Valentte
Hi Pat, we are happy to hear that you are enjoying your Cinnamon and ginger diffuser. However, We are so sorry to hear that you are not having the same experience with our Coconut one. Please contact us on [email protected] and we will make you happy!
Natasha- Customer Service at Valentte.
Pat Royle
Immerse yourself in the essence of Italy's sun-kissed coastline with Portofino Bay.... View
Response From Valentte
Hi Pat, we are happy to hear that you are enjoying your Cinnamon and ginger diffuser. However, We are so sorry to hear that you are not having the same experience with our Coconut one. Please contact us on [email protected] and we will make you happy!
Natasha- Customer Service at Valentte.
Pat Royle
Introducing our Sicilian Orange Blossom Reed Diffuser, a sweet, refreshing blend that... View
Response From Valentte
Hi Pat, we are happy to hear that you are enjoying your Cinnamon and ginger diffuser. However, We are so sorry to hear that you are not having the same experience with our Coconut one. Please contact us on [email protected] and we will make you happy!
Natasha- Customer Service at Valentte.
Pat Royle