Frequently Asked Questions
Everything you need to know…
Is there a minimum order quantity?
There is no minimum order quantity, but there is a minimum spend of £75
Is it free delivery?
Yes
Do you have point of sale?
Yes. We provide beautiful cards that explain the properties of each scent at the point of sale. Additionally, we include a card that explains our story and how the company started. These cards can be displayed with the ordered products.
What payment method can we pay by?
Payments can be made over the phone by credit/debit card, or we can send an invoice that can be paid via bacs. Payment must be made in order to process the order.
Can we advertise the products on social media platforms?
Yes
Are we able to speak to someone over the phone?
Yes, we have a team available to help with all your queries.
Phone: 0800 086 9311
Email: [email protected]
Are your products individually boxed?
Yes our Diffusers, Candles, Wax Melts and Body Scrubs are all individually packaged. We also have gift bags and Branded Cotton Twill pouches available.
How Long Will Delivery Take?
Our team will do their very best to turn your order around quickly. On average, we try to get all orders out to you within a few days.
How will they be packaged?
If the product ordered has an individual box, it will arrive in those with a sticker on the bottom to identify the scent.
Do you have a price list?
Please contact us and we will send one through
Are all of your products available for stocking?
We strive to offer a wide range of products for Wholesale, but there are some items that we cannot ship. Please reach out to our team for further details.
Reviews
Our reed diffusers will scent your home with a unique, stimulating and... View
Miss Louisa Caine
Our reed diffusers will scent your home with a unique, stimulating and... View
Miss Louisa Caine
Immerse yourself in the essence of Italy's sun-kissed coastline with Portofino Bay.... View
Miss Louisa Caine
Don't miss out on our amazing deal! Get two of our best-selling... View
Susan Abraham
Don't miss out on our amazing deal! Get two of our best-selling... View
Miss Louisa Caine
Effortlessly refill your diffuser with our convenient diffuser refills. Created to stand... View
Done smells Devine all of your scents and the packaging is so professional and clean looking love all your candles diffuser and air sprays x thanks and they last
Av
Don't miss out on our amazing deal! Get two of our best-selling... View
When I opened the box the smell was so beautiful and intoxicating .
The two diffuser were also in beautiful boxes and I received a free soap, which I love.
I have placed my diffuser in my Bathroom and Main Bedroom.
Every time I go upstairs I can smell this beautiful fragrance all over my house.
I love that everything is natural and cruelty free.
I will definitely be purchasing more from your lovely company.
Elaine
Don't miss out on our amazing deal! Get two of our best-selling... View
Lynda Moore
Effortlessly refill your diffuser with our convenient diffuser refills. Created to stand... View
Response From Valentte
We are so sorry to hear that you are unhappy with the longevity of your diffuser, please contact our lovely team on [email protected] and we will make you happy!
Natasha- Customer Service at Valentte.
Jenny
Our reed diffusers will scent your home with a unique, stimulating and... View
Jackie Taylor
Frequently Asked Questions
Everything you need to know…
Is there a minimum order quantity?
There is no minimum order quantity, but there is a minimum spend of £75
Is it free delivery?
Yes
Do you have point of sale?
Yes. We provide beautiful cards that explain the properties of each scent at the point of sale. Additionally, we include a card that explains our story and how the company started. These cards can be displayed with the ordered products.
What payment method can we pay by?
Payments can be made over the phone by credit/debit card, or we can send an invoice that can be paid via bacs. Payment must be made in order to process the order.
Can we advertise the products on social media platforms?
Yes
Are we able to speak to someone over the phone?
Yes, we have a team available to help with all your queries.
Phone: 0800 086 9311
Email: [email protected]
Are your products individually boxed?
Yes our Diffusers, Candles, Wax Melts and Body Scrubs are all individually packaged. We also have gift bags and Branded Cotton Twill pouches available.
How Long Will Delivery Take?
Our team will do their very best to turn your order around quickly. On average, we try to get all orders out to you within a few days.
How will they be packaged?
If the product ordered has an individual box, it will arrive in those with a sticker on the bottom to identify the scent.
Do you have a price list?
Please contact us and we will send one through
Are all of your products available for stocking?
We strive to offer a wide range of products for Wholesale, but there are some items that we cannot ship. Please reach out to our team for further details.
Reviews
Our reed diffusers will scent your home with a unique, stimulating and... View
Miss Louisa Caine
Our reed diffusers will scent your home with a unique, stimulating and... View
Miss Louisa Caine
Immerse yourself in the essence of Italy's sun-kissed coastline with Portofino Bay.... View
Miss Louisa Caine
Don't miss out on our amazing deal! Get two of our best-selling... View
Susan Abraham
Don't miss out on our amazing deal! Get two of our best-selling... View
Miss Louisa Caine
Effortlessly refill your diffuser with our convenient diffuser refills. Created to stand... View
Done smells Devine all of your scents and the packaging is so professional and clean looking love all your candles diffuser and air sprays x thanks and they last
Av
Don't miss out on our amazing deal! Get two of our best-selling... View
When I opened the box the smell was so beautiful and intoxicating .
The two diffuser were also in beautiful boxes and I received a free soap, which I love.
I have placed my diffuser in my Bathroom and Main Bedroom.
Every time I go upstairs I can smell this beautiful fragrance all over my house.
I love that everything is natural and cruelty free.
I will definitely be purchasing more from your lovely company.
Elaine
Don't miss out on our amazing deal! Get two of our best-selling... View
Lynda Moore
Effortlessly refill your diffuser with our convenient diffuser refills. Created to stand... View
Response From Valentte
We are so sorry to hear that you are unhappy with the longevity of your diffuser, please contact our lovely team on [email protected] and we will make you happy!
Natasha- Customer Service at Valentte.
Jenny
Our reed diffusers will scent your home with a unique, stimulating and... View
Jackie Taylor