Frequently Asked Questions

Everything you need to know…

Is there a minimum order quantity?

There is no minimum order quantity, but there is a minimum spend of £75

Is it free delivery?

Yes

Do you have point of sale?

Yes. We provide beautiful cards that explain the properties of each scent at the point of sale. Additionally, we include a card that explains our story and how the company started. These cards can be displayed with the ordered products.

What payment method can we pay by?

Payments can be made over the phone by credit/debit card, or we can send an invoice that can be paid via bacs. Payment must be made in order to process the order.

Can we advertise the products on social media platforms?

Yes

Are we able to speak to someone over the phone?

Yes, we have a team available to help with all your queries.
Phone: 0800 086 9311
Email: [email protected]

Are your products individually boxed?

Yes our Diffusers, Candles, Wax Melts and Body Scrubs are all individually packaged. We also have gift bags and Branded Cotton Twill pouches available.

How Long Will Delivery Take?

Our team will do their very best to turn your order around quickly. On average, we try to get all orders out to you within a few days.

How will they be packaged?

If the product ordered has an individual box, it will arrive in those with a sticker on the bottom to identify the scent.

Do you have a price list?

Please contact us and we will send one through

Are all of your products available for stocking?

We strive to offer a wide range of products for Wholesale, but there are some items that we cannot ship. Please reach out to our team for further details.

Place an order or find out more:

Reviews

Total Reviews: 328648
100ml Diffuser Refill
100ml Diffuser Refill
August 13, 2024
4

Effortlessly refill your diffuser with our convenient diffuser refills. Created to stand... View

Love the smell of my diffuser but the bottle didn’t last very long at all. Another well known make I have is still going strong ……. So a bit disappointed.

Response From Valentte

We are so sorry to hear that you are unhappy with the longevity of your diffuser, please contact our lovely team on [email protected] and we will make you happy!

Natasha- Customer Service at Valentte.
Jenny - avatar Jenny
Reed Diffuser - Mediterranean Lemon & Amber
Reed Diffuser - Mediterranean Lemon & Amber
August 13, 2024
5

Introducing our Mediterranean Lemon and Amber Reed Diffuser, a sparkling combination of... View

My niece gifted the lemongrass and rosemary diffuser to me at Christmas and it's still smelling as fresh and strong as it did when I placed it in my downstairs loo. So much so that a guest I had staying with me said she would like to spend the week in there:) I've subsequently purchased one for her and she'll be spreading the joy of your product in Poland.
Jackie Taylor - avatar Jackie Taylor
Reed Diffuser - Darling Rose
Reed Diffuser - Darling Rose
August 13, 2024
5

Bring the subtle beauty of blooming rose gardens into your living space... View

My niece gifted the lemongrass and rosemary diffuser to me at Christmas and it's still smelling as fresh and strong as it did when I placed it in my downstairs loo. So much so that a guest I had staying with me said she would like to spend the week in there:) I've subsequently purchased one for her and she'll be spreading the joy of your product in Poland.
Jackie Taylor - avatar Jackie Taylor
Reed Diffuser -  Lily Of The Valley
Reed Diffuser - Lily Of The Valley
August 13, 2024
5

Our reed diffusers will scent your home with a unique, stimulating and... View

My niece gifted the lemongrass and rosemary diffuser to me at Christmas and it's still smelling as fresh and strong as it did when I placed it in my downstairs loo. So much so that a guest I had staying with me said she would like to spend the week in there:) I've subsequently purchased one for her and she'll be spreading the joy of your product in Poland.
Jackie Taylor - avatar Jackie Taylor
Reed Diffuser - Blushing Rose & Jasmine
Reed Diffuser - Blushing Rose & Jasmine
August 13, 2024
5

Our reed diffusers will scent your home with a unique, stimulating and... View

My niece gifted the lemongrass and rosemary diffuser to me at Christmas and it's still smelling as fresh and strong as it did when I placed it in my downstairs loo. So much so that a guest I had staying with me said she would like to spend the week in there:) I've subsequently purchased one for her and she'll be spreading the joy of your product in Poland.
Jackie Taylor - avatar Jackie Taylor
Reed Diffuser
Reed Diffuser
August 13, 2024
5

Our reed diffusers will scent your home with a unique, stimulating and... View

My niece gifted the lemongrass and rosemary diffuser to me at Christmas and it's still smelling as fresh and strong as it did when I placed it in my downstairs loo. So much so that a guest I had staying with me said she would like to spend the week in there:) I've subsequently purchased one for her and she'll be spreading the joy of your product in Poland.
Jackie Taylor - avatar Jackie Taylor
Reed Diffuser - Portofino Bay
Reed Diffuser - Portofino Bay
August 13, 2024
5

Immerse yourself in the essence of Italy's sun-kissed coastline with Portofino Bay.... View

My niece gifted the lemongrass and rosemary diffuser to me at Christmas and it's still smelling as fresh and strong as it did when I placed it in my downstairs loo. So much so that a guest I had staying with me said she would like to spend the week in there:) I've subsequently purchased one for her and she'll be spreading the joy of your product in Poland.
Jackie Taylor - avatar Jackie Taylor
Reed Diffuser - Tropical Coconut Paradise
Reed Diffuser - Tropical Coconut Paradise
August 13, 2024
5

Our reed diffusers will scent your home with a unique, stimulating and... View

My niece gifted the lemongrass and rosemary diffuser to me at Christmas and it's still smelling as fresh and strong as it did when I placed it in my downstairs loo. So much so that a guest I had staying with me said she would like to spend the week in there:) I've subsequently purchased one for her and she'll be spreading the joy of your product in Poland.
Jackie Taylor - avatar Jackie Taylor
Reed Diffuser - Sicilian Orange Blossom
Reed Diffuser - Sicilian Orange Blossom
August 13, 2024
5

Introducing our Sicilian Orange Blossom Reed Diffuser, a sweet, refreshing blend that... View

My niece gifted the lemongrass and rosemary diffuser to me at Christmas and it's still smelling as fresh and strong as it did when I placed it in my downstairs loo. So much so that a guest I had staying with me said she would like to spend the week in there:) I've subsequently purchased one for her and she'll be spreading the joy of your product in Poland.
Jackie Taylor - avatar Jackie Taylor
100ml Diffuser Refill
100ml Diffuser Refill
August 13, 2024
5

Effortlessly refill your diffuser with our convenient diffuser refills. Created to stand... View

My order has just landed! The scent is amazing, already smelling it around the house. I will be ordering again.
Thank you Valentine!
Paula Turac - avatar Paula Turac

Frequently Asked Questions

Everything you need to know…

Is there a minimum order quantity?

There is no minimum order quantity, but there is a minimum spend of £75

Is it free delivery?

Yes

Do you have point of sale?

Yes. We provide beautiful cards that explain the properties of each scent at the point of sale. Additionally, we include a card that explains our story and how the company started. These cards can be displayed with the ordered products.

What payment method can we pay by?

Payments can be made over the phone by credit/debit card, or we can send an invoice that can be paid via bacs. Payment must be made in order to process the order.

Can we advertise the products on social media platforms?

Yes

Are we able to speak to someone over the phone?

Yes, we have a team available to help with all your queries.
Phone: 0800 086 9311
Email: [email protected]

Are your products individually boxed?

Yes our Diffusers, Candles, Wax Melts and Body Scrubs are all individually packaged. We also have gift bags and Branded Cotton Twill pouches available.

How Long Will Delivery Take?

Our team will do their very best to turn your order around quickly. On average, we try to get all orders out to you within a few days.

How will they be packaged?

If the product ordered has an individual box, it will arrive in those with a sticker on the bottom to identify the scent.

Do you have a price list?

Please contact us and we will send one through

Are all of your products available for stocking?

We strive to offer a wide range of products for Wholesale, but there are some items that we cannot ship. Please reach out to our team for further details.

Place an order or find out more:

Reviews

Total Reviews: 328648
100ml Diffuser Refill
100ml Diffuser Refill
August 13, 2024
4

Effortlessly refill your diffuser with our convenient diffuser refills. Created to stand... View

Love the smell of my diffuser but the bottle didn’t last very long at all. Another well known make I have is still going strong ……. So a bit disappointed.

Response From Valentte

We are so sorry to hear that you are unhappy with the longevity of your diffuser, please contact our lovely team on [email protected] and we will make you happy!

Natasha- Customer Service at Valentte.
Jenny - avatar Jenny
Reed Diffuser - Mediterranean Lemon & Amber
Reed Diffuser - Mediterranean Lemon & Amber
August 13, 2024
5

Introducing our Mediterranean Lemon and Amber Reed Diffuser, a sparkling combination of... View

My niece gifted the lemongrass and rosemary diffuser to me at Christmas and it's still smelling as fresh and strong as it did when I placed it in my downstairs loo. So much so that a guest I had staying with me said she would like to spend the week in there:) I've subsequently purchased one for her and she'll be spreading the joy of your product in Poland.
Jackie Taylor - avatar Jackie Taylor
Reed Diffuser - Darling Rose
Reed Diffuser - Darling Rose
August 13, 2024
5

Bring the subtle beauty of blooming rose gardens into your living space... View

My niece gifted the lemongrass and rosemary diffuser to me at Christmas and it's still smelling as fresh and strong as it did when I placed it in my downstairs loo. So much so that a guest I had staying with me said she would like to spend the week in there:) I've subsequently purchased one for her and she'll be spreading the joy of your product in Poland.
Jackie Taylor - avatar Jackie Taylor
Reed Diffuser -  Lily Of The Valley
Reed Diffuser - Lily Of The Valley
August 13, 2024
5

Our reed diffusers will scent your home with a unique, stimulating and... View

My niece gifted the lemongrass and rosemary diffuser to me at Christmas and it's still smelling as fresh and strong as it did when I placed it in my downstairs loo. So much so that a guest I had staying with me said she would like to spend the week in there:) I've subsequently purchased one for her and she'll be spreading the joy of your product in Poland.
Jackie Taylor - avatar Jackie Taylor
Reed Diffuser - Blushing Rose & Jasmine
Reed Diffuser - Blushing Rose & Jasmine
August 13, 2024
5

Our reed diffusers will scent your home with a unique, stimulating and... View

My niece gifted the lemongrass and rosemary diffuser to me at Christmas and it's still smelling as fresh and strong as it did when I placed it in my downstairs loo. So much so that a guest I had staying with me said she would like to spend the week in there:) I've subsequently purchased one for her and she'll be spreading the joy of your product in Poland.
Jackie Taylor - avatar Jackie Taylor
Reed Diffuser
Reed Diffuser
August 13, 2024
5

Our reed diffusers will scent your home with a unique, stimulating and... View

My niece gifted the lemongrass and rosemary diffuser to me at Christmas and it's still smelling as fresh and strong as it did when I placed it in my downstairs loo. So much so that a guest I had staying with me said she would like to spend the week in there:) I've subsequently purchased one for her and she'll be spreading the joy of your product in Poland.
Jackie Taylor - avatar Jackie Taylor
Reed Diffuser - Portofino Bay
Reed Diffuser - Portofino Bay
August 13, 2024
5

Immerse yourself in the essence of Italy's sun-kissed coastline with Portofino Bay.... View

My niece gifted the lemongrass and rosemary diffuser to me at Christmas and it's still smelling as fresh and strong as it did when I placed it in my downstairs loo. So much so that a guest I had staying with me said she would like to spend the week in there:) I've subsequently purchased one for her and she'll be spreading the joy of your product in Poland.
Jackie Taylor - avatar Jackie Taylor
Reed Diffuser - Tropical Coconut Paradise
Reed Diffuser - Tropical Coconut Paradise
August 13, 2024
5

Our reed diffusers will scent your home with a unique, stimulating and... View

My niece gifted the lemongrass and rosemary diffuser to me at Christmas and it's still smelling as fresh and strong as it did when I placed it in my downstairs loo. So much so that a guest I had staying with me said she would like to spend the week in there:) I've subsequently purchased one for her and she'll be spreading the joy of your product in Poland.
Jackie Taylor - avatar Jackie Taylor
Reed Diffuser - Sicilian Orange Blossom
Reed Diffuser - Sicilian Orange Blossom
August 13, 2024
5

Introducing our Sicilian Orange Blossom Reed Diffuser, a sweet, refreshing blend that... View

My niece gifted the lemongrass and rosemary diffuser to me at Christmas and it's still smelling as fresh and strong as it did when I placed it in my downstairs loo. So much so that a guest I had staying with me said she would like to spend the week in there:) I've subsequently purchased one for her and she'll be spreading the joy of your product in Poland.
Jackie Taylor - avatar Jackie Taylor
100ml Diffuser Refill
100ml Diffuser Refill
August 13, 2024
5

Effortlessly refill your diffuser with our convenient diffuser refills. Created to stand... View

My order has just landed! The scent is amazing, already smelling it around the house. I will be ordering again.
Thank you Valentine!
Paula Turac - avatar Paula Turac