Frequently Asked Questions

Everything you need to know…

Is there a minimum order quantity?

There is no minimum order quantity, but there is a minimum spend of £75

Is it free delivery?

Yes

Do you have point of sale?

Yes. We provide beautiful cards that explain the properties of each scent at the point of sale. Additionally, we include a card that explains our story and how the company started. These cards can be displayed with the ordered products.

What payment method can we pay by?

Payments can be made over the phone by credit/debit card, or we can send an invoice that can be paid via bacs. Payment must be made in order to process the order.

Can we advertise the products on social media platforms?

Yes

Are we able to speak to someone over the phone?

Yes, we have a team available to help with all your queries.
Phone: 0800 086 9311
Email: [email protected]

Are your products individually boxed?

Yes our Diffusers, Candles, Wax Melts and Body Scrubs are all individually packaged. We also have gift bags and Branded Cotton Twill pouches available.

How Long Will Delivery Take?

Our team will do their very best to turn your order around quickly. On average, we try to get all orders out to you within a few days.

How will they be packaged?

If the product ordered has an individual box, it will arrive in those with a sticker on the bottom to identify the scent.

Do you have a price list?

Please contact us and we will send one through

Are all of your products available for stocking?

We strive to offer a wide range of products for Wholesale, but there are some items that we cannot ship. Please reach out to our team for further details.

Place an order or find out more:

Reviews

Total Reviews: 328648
Festive Favorites - 20 Mandarin & Clove Wax Melt Box
Festive Favorites - 20 Mandarin & Clove Wax Melt Box
August 12, 2024
5

Ideal for gifting or bringing a touch of seasonal charm to your... View

The white neroli and lemon wax melts are amazing!
Love this fragrance and last longer than any other wax melts I’ve had.
Elizabeth Timlin - avatar Elizabeth Timlin
Wax Melts Set - Rosemary & Geranium
Wax Melts Set - Rosemary & Geranium
August 12, 2024
5

Enjoy a pack of 10 soy wax melts, each infused with pure... View

The white neroli and lemon wax melts are amazing!
Love this fragrance and last longer than any other wax melts I’ve had.
Elizabeth Timlin - avatar Elizabeth Timlin
Wax Melts Set - Verbena & Peppermint
Wax Melts Set - Verbena & Peppermint
August 12, 2024
5

Enjoy a pack of 10 soy wax melts, each infused with pure... View

The white neroli and lemon wax melts are amazing!
Love this fragrance and last longer than any other wax melts I’ve had.
Elizabeth Timlin - avatar Elizabeth Timlin
100ml Diffuser Refill
100ml Diffuser Refill
August 12, 2024
5

Effortlessly refill your diffuser with our convenient diffuser refills. Created to stand... View

I love the white neroli and lemon diffuser such a lovely fragrance!
Elizabeth Timlin - avatar Elizabeth Timlin
Special Offer - Lemongrass Diffuser + Neroli Diffuser + FREE Lemongrass Soap
Special Offer - Lemongrass Diffuser + Neroli Diffuser + FREE Lemongrass Soap
August 12, 2024
5

Don't miss out on our amazing deal! Get two of our best-selling... View

amazing smell so fresh . my bathroom smells amazing. my porch smells amazing I've had so many compliments from friends and family I've actually bought more for gifts for people. I love your products
Kelly Borwick - avatar Kelly Borwick
Special Offer - Lemongrass Diffuser + Neroli Diffuser + FREE Lemongrass Soap
Special Offer - Lemongrass Diffuser + Neroli Diffuser + FREE Lemongrass Soap
August 12, 2024
5

Don't miss out on our amazing deal! Get two of our best-selling... View

Lovely fragrance, subtle smell of lemon. Can smell when you walk in the room.
Helen Downie - avatar Helen Downie
100ml Diffuser Refill
100ml Diffuser Refill
August 12, 2024
5

Effortlessly refill your diffuser with our convenient diffuser refills. Created to stand... View

It's great to be able to buy refills for my favourite room fragrance. This is so much better for the environment than constantly disposing of empty bottles, even 'tho we use our local recycling centre. Great idea Valentte!

Lin
Lilian Thompson - avatar Lilian Thompson
Special Offer - Lemongrass Diffuser + Neroli Diffuser + FREE Lemongrass Soap
Special Offer - Lemongrass Diffuser + Neroli Diffuser + FREE Lemongrass Soap
August 12, 2024
5

Don't miss out on our amazing deal! Get two of our best-selling... View

This was too good an offer to miss ... so I bought two! The Neroli was not a scent I had ordered before but it is such a fresh smell, I can see it becoming one of my favourites. The Lemongrass, however, is a firm favourite and has been for a long time. I liked the soap aspect of the offer as I don't like candles and the soap was most welcome and it is a delight to use. Great value making a lovely scented home.
Lilian Thompson - avatar Lilian Thompson
Wax Melts Set
Wax Melts Set
August 12, 2024
5

Enjoy a pack of 10 soy wax melts, each infused with pure... View

These are the best wax melts I’ve bought (and I’ve bought many!) They keep their fragrance for much longer. The mixed selection is a good way to try out different ones first! Very happy with my first Valenette purchase 😍
Lyn Williams - avatar Lyn Williams
Wax Melts Set - Floral Mixed
Wax Melts Set - Floral Mixed
August 12, 2024
5

Enjoy a pack of 10 soy wax melts, each infused with pure... View

These are the best wax melts I’ve bought (and I’ve bought many!) They keep their fragrance for much longer. The mixed selection is a good way to try out different ones first! Very happy with my first Valenette purchase 😍
Lyn Williams - avatar Lyn Williams

Frequently Asked Questions

Everything you need to know…

Is there a minimum order quantity?

There is no minimum order quantity, but there is a minimum spend of £75

Is it free delivery?

Yes

Do you have point of sale?

Yes. We provide beautiful cards that explain the properties of each scent at the point of sale. Additionally, we include a card that explains our story and how the company started. These cards can be displayed with the ordered products.

What payment method can we pay by?

Payments can be made over the phone by credit/debit card, or we can send an invoice that can be paid via bacs. Payment must be made in order to process the order.

Can we advertise the products on social media platforms?

Yes

Are we able to speak to someone over the phone?

Yes, we have a team available to help with all your queries.
Phone: 0800 086 9311
Email: [email protected]

Are your products individually boxed?

Yes our Diffusers, Candles, Wax Melts and Body Scrubs are all individually packaged. We also have gift bags and Branded Cotton Twill pouches available.

How Long Will Delivery Take?

Our team will do their very best to turn your order around quickly. On average, we try to get all orders out to you within a few days.

How will they be packaged?

If the product ordered has an individual box, it will arrive in those with a sticker on the bottom to identify the scent.

Do you have a price list?

Please contact us and we will send one through

Are all of your products available for stocking?

We strive to offer a wide range of products for Wholesale, but there are some items that we cannot ship. Please reach out to our team for further details.

Place an order or find out more:

Reviews

Total Reviews: 328648
Festive Favorites - 20 Mandarin & Clove Wax Melt Box
Festive Favorites - 20 Mandarin & Clove Wax Melt Box
August 12, 2024
5

Ideal for gifting or bringing a touch of seasonal charm to your... View

The white neroli and lemon wax melts are amazing!
Love this fragrance and last longer than any other wax melts I’ve had.
Elizabeth Timlin - avatar Elizabeth Timlin
Wax Melts Set - Rosemary & Geranium
Wax Melts Set - Rosemary & Geranium
August 12, 2024
5

Enjoy a pack of 10 soy wax melts, each infused with pure... View

The white neroli and lemon wax melts are amazing!
Love this fragrance and last longer than any other wax melts I’ve had.
Elizabeth Timlin - avatar Elizabeth Timlin
Wax Melts Set - Verbena & Peppermint
Wax Melts Set - Verbena & Peppermint
August 12, 2024
5

Enjoy a pack of 10 soy wax melts, each infused with pure... View

The white neroli and lemon wax melts are amazing!
Love this fragrance and last longer than any other wax melts I’ve had.
Elizabeth Timlin - avatar Elizabeth Timlin
100ml Diffuser Refill
100ml Diffuser Refill
August 12, 2024
5

Effortlessly refill your diffuser with our convenient diffuser refills. Created to stand... View

I love the white neroli and lemon diffuser such a lovely fragrance!
Elizabeth Timlin - avatar Elizabeth Timlin
Special Offer - Lemongrass Diffuser + Neroli Diffuser + FREE Lemongrass Soap
Special Offer - Lemongrass Diffuser + Neroli Diffuser + FREE Lemongrass Soap
August 12, 2024
5

Don't miss out on our amazing deal! Get two of our best-selling... View

amazing smell so fresh . my bathroom smells amazing. my porch smells amazing I've had so many compliments from friends and family I've actually bought more for gifts for people. I love your products
Kelly Borwick - avatar Kelly Borwick
Special Offer - Lemongrass Diffuser + Neroli Diffuser + FREE Lemongrass Soap
Special Offer - Lemongrass Diffuser + Neroli Diffuser + FREE Lemongrass Soap
August 12, 2024
5

Don't miss out on our amazing deal! Get two of our best-selling... View

Lovely fragrance, subtle smell of lemon. Can smell when you walk in the room.
Helen Downie - avatar Helen Downie
100ml Diffuser Refill
100ml Diffuser Refill
August 12, 2024
5

Effortlessly refill your diffuser with our convenient diffuser refills. Created to stand... View

It's great to be able to buy refills for my favourite room fragrance. This is so much better for the environment than constantly disposing of empty bottles, even 'tho we use our local recycling centre. Great idea Valentte!

Lin
Lilian Thompson - avatar Lilian Thompson
Special Offer - Lemongrass Diffuser + Neroli Diffuser + FREE Lemongrass Soap
Special Offer - Lemongrass Diffuser + Neroli Diffuser + FREE Lemongrass Soap
August 12, 2024
5

Don't miss out on our amazing deal! Get two of our best-selling... View

This was too good an offer to miss ... so I bought two! The Neroli was not a scent I had ordered before but it is such a fresh smell, I can see it becoming one of my favourites. The Lemongrass, however, is a firm favourite and has been for a long time. I liked the soap aspect of the offer as I don't like candles and the soap was most welcome and it is a delight to use. Great value making a lovely scented home.
Lilian Thompson - avatar Lilian Thompson
Wax Melts Set
Wax Melts Set
August 12, 2024
5

Enjoy a pack of 10 soy wax melts, each infused with pure... View

These are the best wax melts I’ve bought (and I’ve bought many!) They keep their fragrance for much longer. The mixed selection is a good way to try out different ones first! Very happy with my first Valenette purchase 😍
Lyn Williams - avatar Lyn Williams
Wax Melts Set - Floral Mixed
Wax Melts Set - Floral Mixed
August 12, 2024
5

Enjoy a pack of 10 soy wax melts, each infused with pure... View

These are the best wax melts I’ve bought (and I’ve bought many!) They keep their fragrance for much longer. The mixed selection is a good way to try out different ones first! Very happy with my first Valenette purchase 😍
Lyn Williams - avatar Lyn Williams