Frequently Asked Questions

Everything you need to know…

Is there a minimum order quantity?

There is no minimum order quantity, but there is a minimum spend of £75

Is it free delivery?

Yes

Do you have point of sale?

Yes. We provide beautiful cards that explain the properties of each scent at the point of sale. Additionally, we include a card that explains our story and how the company started. These cards can be displayed with the ordered products.

What payment method can we pay by?

Payments can be made over the phone by credit/debit card, or we can send an invoice that can be paid via bacs. Payment must be made in order to process the order.

Can we advertise the products on social media platforms?

Yes

Are we able to speak to someone over the phone?

Yes, we have a team available to help with all your queries.
Phone: 0800 086 9311
Email: [email protected]

Are your products individually boxed?

Yes our Diffusers, Candles, Wax Melts and Body Scrubs are all individually packaged. We also have gift bags and Branded Cotton Twill pouches available.

How Long Will Delivery Take?

Our team will do their very best to turn your order around quickly. On average, we try to get all orders out to you within a few days.

How will they be packaged?

If the product ordered has an individual box, it will arrive in those with a sticker on the bottom to identify the scent.

Do you have a price list?

Please contact us and we will send one through

Are all of your products available for stocking?

We strive to offer a wide range of products for Wholesale, but there are some items that we cannot ship. Please reach out to our team for further details.

Place an order or find out more:

Reviews

Total Reviews: 328648
Reed Diffuser - Pure Lavender
Reed Diffuser - Pure Lavender
September 17, 2024
5

Relax, unwind and feel calm with the sweet, floral aroma of sweet... View

This is such a beautiful lavender scent. Not artificial or overpowering at all, it’s perfect for bedrooms. I do find the scent not quite as strong as some other Valentte diffusers but it’s still beautiful.
Abi - avatar Abi
Reed Diffuser - Portofino Bay
Reed Diffuser - Portofino Bay
September 17, 2024
5

Immerse yourself in the essence of Italy's sun-kissed coastline with Portofino Bay.... View

I tried the Portotino Bay on a whim hoping it would smell as good as all the other Valentte products I’ve tried, and I wasn’t disappointed. It’s a beautifully light, fresh fragrance without being too citrusy or floral. It’s just a perfect, welcoming room fragrance, and I’ll definitely be buying it again.
Abi - avatar Abi
Reed Diffuser - Tropical Coconut Paradise
Reed Diffuser - Tropical Coconut Paradise
September 17, 2024
5

Our reed diffusers will scent your home with a unique, stimulating and... View

My family love the Tropical Coconut Paradise diffuser as it 'reminds them of holidays'. I have just bought three more! All you need to do now is bring this scent out in other products, ideally a refill, and my daughter would like this as perfume also please, thanks!
Alison - avatar Alison
Reed Diffuser - Patchouli & Eucalyptus
Reed Diffuser - Patchouli & Eucalyptus
September 16, 2024
5

A harmonising, spa-like blend of earthy Patchouli and fresh Eucalyptus creating a... View

This is such a gorgeous smell I love it. It’s in the far corner of my bedroom and I can smell it as soon as I walk in the room. Highly recommend.
Jessica Bradley - avatar Jessica Bradley
1L Diffuser Refill
1L Diffuser Refill
September 16, 2024
5

Our 100ml diffuser refills are so well loved that we just couldn’t... View

Never disappointed with anything I’ve ordered from this company. I really like the size of this refill. Not only better for the planet but saves me recycling the glass bottles. Everyone comments on the fragrance, my home smells lush.
Margaret - avatar Margaret
Reed Diffuser - Cinnamon & Ginger
Reed Diffuser - Cinnamon & Ginger
September 16, 2024
5

Spicy Cinnamon blended with warm Ginger undertones create a warm, welcoming fragrance... View

Made my first order which arrived. Can’t believe I got 8 diffusers, 3 hand soaps a free candle and express delivery for such great value. All the scents are amazing but love these autumn winter scents. Packaging is first class and the boxes are beautiful. I will be making another order of Xmas gifts x
Joanne Grant - avatar Joanne Grant
Reed Diffuser - Sweet Midnight Cherry
Reed Diffuser - Sweet Midnight Cherry
September 16, 2024
5

Last chance to buy me, as I'll be going into hibernation until... View

lovely fragrance,these are absolutely beautiful.The Fragrance lasts and makes the house smell lovely I would not be without these.Bought different ones in the past, but these are definitely the best u have ever bought.
Janet Davies - avatar Janet Davies
Wax Melts Set
Wax Melts Set
September 16, 2024
5

Enjoy a pack of 10 soy wax melts, each infused with pure... View

To be honest when I received these I was a bit sceptical as they were considerably smaller than I expected but in this case size really doesn’t matter!! The scent is very powerful for something so small and I can’t wait to try the floral ones.
Sharon - avatar Sharon
Reed Diffuser - Geranium & Ylang Ylang
Reed Diffuser - Geranium & Ylang Ylang
September 16, 2024
5

An exotic, floral blend of sweet Geranium and sensual Ylang Ylang, perfect... View

So far my absolute favourite diffuser. It’s not overpowering but is just a subtle scent all the time. Would definitely recommend this one!!
Sharon - avatar Sharon
Original Diffuser Gift Box
Original Diffuser Gift Box
September 16, 2024
5

The Original Natural Reed Diffuser Gift Box. A Home Fragrance Gift set... View

I purchased this in march 24 but have only just opened over the weekend as I had others valentte diffusers on the go, I have always gone for the White Neroli & Lemon but wanted a change and picked this Lemongrass & Rosemary. I was not disappointed it is a lovely smell and as nice if not better than the neroli. I will certainly be buying again (and again) I would highly recommend. Also lovely to give as a gift
Carole Rehbein - avatar Carole Rehbein

Frequently Asked Questions

Everything you need to know…

Is there a minimum order quantity?

There is no minimum order quantity, but there is a minimum spend of £75

Is it free delivery?

Yes

Do you have point of sale?

Yes. We provide beautiful cards that explain the properties of each scent at the point of sale. Additionally, we include a card that explains our story and how the company started. These cards can be displayed with the ordered products.

What payment method can we pay by?

Payments can be made over the phone by credit/debit card, or we can send an invoice that can be paid via bacs. Payment must be made in order to process the order.

Can we advertise the products on social media platforms?

Yes

Are we able to speak to someone over the phone?

Yes, we have a team available to help with all your queries.
Phone: 0800 086 9311
Email: [email protected]

Are your products individually boxed?

Yes our Diffusers, Candles, Wax Melts and Body Scrubs are all individually packaged. We also have gift bags and Branded Cotton Twill pouches available.

How Long Will Delivery Take?

Our team will do their very best to turn your order around quickly. On average, we try to get all orders out to you within a few days.

How will they be packaged?

If the product ordered has an individual box, it will arrive in those with a sticker on the bottom to identify the scent.

Do you have a price list?

Please contact us and we will send one through

Are all of your products available for stocking?

We strive to offer a wide range of products for Wholesale, but there are some items that we cannot ship. Please reach out to our team for further details.

Place an order or find out more:

Reviews

Total Reviews: 328648
Reed Diffuser - Pure Lavender
Reed Diffuser - Pure Lavender
September 17, 2024
5

Relax, unwind and feel calm with the sweet, floral aroma of sweet... View

This is such a beautiful lavender scent. Not artificial or overpowering at all, it’s perfect for bedrooms. I do find the scent not quite as strong as some other Valentte diffusers but it’s still beautiful.
Abi - avatar Abi
Reed Diffuser - Portofino Bay
Reed Diffuser - Portofino Bay
September 17, 2024
5

Immerse yourself in the essence of Italy's sun-kissed coastline with Portofino Bay.... View

I tried the Portotino Bay on a whim hoping it would smell as good as all the other Valentte products I’ve tried, and I wasn’t disappointed. It’s a beautifully light, fresh fragrance without being too citrusy or floral. It’s just a perfect, welcoming room fragrance, and I’ll definitely be buying it again.
Abi - avatar Abi
Reed Diffuser - Tropical Coconut Paradise
Reed Diffuser - Tropical Coconut Paradise
September 17, 2024
5

Our reed diffusers will scent your home with a unique, stimulating and... View

My family love the Tropical Coconut Paradise diffuser as it 'reminds them of holidays'. I have just bought three more! All you need to do now is bring this scent out in other products, ideally a refill, and my daughter would like this as perfume also please, thanks!
Alison - avatar Alison
Reed Diffuser - Patchouli & Eucalyptus
Reed Diffuser - Patchouli & Eucalyptus
September 16, 2024
5

A harmonising, spa-like blend of earthy Patchouli and fresh Eucalyptus creating a... View

This is such a gorgeous smell I love it. It’s in the far corner of my bedroom and I can smell it as soon as I walk in the room. Highly recommend.
Jessica Bradley - avatar Jessica Bradley
1L Diffuser Refill
1L Diffuser Refill
September 16, 2024
5

Our 100ml diffuser refills are so well loved that we just couldn’t... View

Never disappointed with anything I’ve ordered from this company. I really like the size of this refill. Not only better for the planet but saves me recycling the glass bottles. Everyone comments on the fragrance, my home smells lush.
Margaret - avatar Margaret
Reed Diffuser - Cinnamon & Ginger
Reed Diffuser - Cinnamon & Ginger
September 16, 2024
5

Spicy Cinnamon blended with warm Ginger undertones create a warm, welcoming fragrance... View

Made my first order which arrived. Can’t believe I got 8 diffusers, 3 hand soaps a free candle and express delivery for such great value. All the scents are amazing but love these autumn winter scents. Packaging is first class and the boxes are beautiful. I will be making another order of Xmas gifts x
Joanne Grant - avatar Joanne Grant
Reed Diffuser - Sweet Midnight Cherry
Reed Diffuser - Sweet Midnight Cherry
September 16, 2024
5

Last chance to buy me, as I'll be going into hibernation until... View

lovely fragrance,these are absolutely beautiful.The Fragrance lasts and makes the house smell lovely I would not be without these.Bought different ones in the past, but these are definitely the best u have ever bought.
Janet Davies - avatar Janet Davies
Wax Melts Set
Wax Melts Set
September 16, 2024
5

Enjoy a pack of 10 soy wax melts, each infused with pure... View

To be honest when I received these I was a bit sceptical as they were considerably smaller than I expected but in this case size really doesn’t matter!! The scent is very powerful for something so small and I can’t wait to try the floral ones.
Sharon - avatar Sharon
Reed Diffuser - Geranium & Ylang Ylang
Reed Diffuser - Geranium & Ylang Ylang
September 16, 2024
5

An exotic, floral blend of sweet Geranium and sensual Ylang Ylang, perfect... View

So far my absolute favourite diffuser. It’s not overpowering but is just a subtle scent all the time. Would definitely recommend this one!!
Sharon - avatar Sharon
Original Diffuser Gift Box
Original Diffuser Gift Box
September 16, 2024
5

The Original Natural Reed Diffuser Gift Box. A Home Fragrance Gift set... View

I purchased this in march 24 but have only just opened over the weekend as I had others valentte diffusers on the go, I have always gone for the White Neroli & Lemon but wanted a change and picked this Lemongrass & Rosemary. I was not disappointed it is a lovely smell and as nice if not better than the neroli. I will certainly be buying again (and again) I would highly recommend. Also lovely to give as a gift
Carole Rehbein - avatar Carole Rehbein