Frequently Asked Questions
Everything you need to know…
Is there a minimum order quantity?
There is no minimum order quantity, but there is a minimum spend of £75
Is it free delivery?
Yes
Do you have point of sale?
Yes. We provide beautiful cards that explain the properties of each scent at the point of sale. Additionally, we include a card that explains our story and how the company started. These cards can be displayed with the ordered products.
What payment method can we pay by?
Payments can be made over the phone by credit/debit card, or we can send an invoice that can be paid via bacs. Payment must be made in order to process the order.
Can we advertise the products on social media platforms?
Yes
Are we able to speak to someone over the phone?
Yes, we have a team available to help with all your queries.
Phone: 0800 086 9311
Email: [email protected]
Are your products individually boxed?
Yes our Diffusers, Candles, Wax Melts and Body Scrubs are all individually packaged. We also have gift bags and Branded Cotton Twill pouches available.
How Long Will Delivery Take?
Our team will do their very best to turn your order around quickly. On average, we try to get all orders out to you within a few days.
How will they be packaged?
If the product ordered has an individual box, it will arrive in those with a sticker on the bottom to identify the scent.
Do you have a price list?
Please contact us and we will send one through
Are all of your products available for stocking?
We strive to offer a wide range of products for Wholesale, but there are some items that we cannot ship. Please reach out to our team for further details.
Reviews
Our reed diffusers will scent your home with a unique, stimulating and... View
I now get so many comments from friends and visitors asking what product fragrance I'm using.
The Lemongrass & Rosemary diffuser smells so clean and fresh in the cloakroom and the lobby now smells amazing too. This long lasting fragrance lasts to the very end of the diffuser. It's now my go to for my en-suite and bathroom too.
julie.hinds4
Our best-selling Lemongrass and Rosemary reed diffuser will scent your home with... View
Angela Laird
Our best-selling Lemongrass and Rosemary reed diffuser will scent your home with... View
Shannon
Our best-selling Lemongrass and Rosemary reed diffuser will scent your home with... View
I also have the White Neroli in my bedroom - got quite the collection now! The black reeds are very stylish looking and diffuser products overall looks expensive and classy.
Denise
Relax, unwind and feel calm with the sweet, floral aroma of sweet... View
Denisa
Don't miss out on our amazing deal! Get two of our best-selling... View
serena warmington
Our best-selling Lemongrass and Rosemary reed diffuser will scent your home with... View
Tania
Our best-selling Lemongrass and Rosemary reed diffuser will scent your home with... View
Alison Fleming
Our best-selling Lemongrass and Rosemary reed diffuser will scent your home with... View
Response From Valentte
Hi there, we are so sorry to hear that you are not finding this diffuser as strong as others you have previously purchased. Please pop us an email on [email protected] and we will make you happy!
Natasha- Customer Service at Valentte.
Nickola
An exotic, floral blend of sweet Geranium and sensual Ylang Ylang, perfect... View
Linda
Frequently Asked Questions
Everything you need to know…
Is there a minimum order quantity?
There is no minimum order quantity, but there is a minimum spend of £75
Is it free delivery?
Yes
Do you have point of sale?
Yes. We provide beautiful cards that explain the properties of each scent at the point of sale. Additionally, we include a card that explains our story and how the company started. These cards can be displayed with the ordered products.
What payment method can we pay by?
Payments can be made over the phone by credit/debit card, or we can send an invoice that can be paid via bacs. Payment must be made in order to process the order.
Can we advertise the products on social media platforms?
Yes
Are we able to speak to someone over the phone?
Yes, we have a team available to help with all your queries.
Phone: 0800 086 9311
Email: [email protected]
Are your products individually boxed?
Yes our Diffusers, Candles, Wax Melts and Body Scrubs are all individually packaged. We also have gift bags and Branded Cotton Twill pouches available.
How Long Will Delivery Take?
Our team will do their very best to turn your order around quickly. On average, we try to get all orders out to you within a few days.
How will they be packaged?
If the product ordered has an individual box, it will arrive in those with a sticker on the bottom to identify the scent.
Do you have a price list?
Please contact us and we will send one through
Are all of your products available for stocking?
We strive to offer a wide range of products for Wholesale, but there are some items that we cannot ship. Please reach out to our team for further details.
Reviews
Our reed diffusers will scent your home with a unique, stimulating and... View
I now get so many comments from friends and visitors asking what product fragrance I'm using.
The Lemongrass & Rosemary diffuser smells so clean and fresh in the cloakroom and the lobby now smells amazing too. This long lasting fragrance lasts to the very end of the diffuser. It's now my go to for my en-suite and bathroom too.
julie.hinds4
Our best-selling Lemongrass and Rosemary reed diffuser will scent your home with... View
Angela Laird
Our best-selling Lemongrass and Rosemary reed diffuser will scent your home with... View
Shannon
Our best-selling Lemongrass and Rosemary reed diffuser will scent your home with... View
I also have the White Neroli in my bedroom - got quite the collection now! The black reeds are very stylish looking and diffuser products overall looks expensive and classy.
Denise
Relax, unwind and feel calm with the sweet, floral aroma of sweet... View
Denisa
Don't miss out on our amazing deal! Get two of our best-selling... View
serena warmington
Our best-selling Lemongrass and Rosemary reed diffuser will scent your home with... View
Tania
Our best-selling Lemongrass and Rosemary reed diffuser will scent your home with... View
Alison Fleming
Our best-selling Lemongrass and Rosemary reed diffuser will scent your home with... View
Response From Valentte
Hi there, we are so sorry to hear that you are not finding this diffuser as strong as others you have previously purchased. Please pop us an email on [email protected] and we will make you happy!
Natasha- Customer Service at Valentte.
Nickola
An exotic, floral blend of sweet Geranium and sensual Ylang Ylang, perfect... View
Linda