Frequently Asked Questions
Everything you need to know…
Is there a minimum order quantity?
There is no minimum order quantity, but there is a minimum spend of £75
Is it free delivery?
Yes
Do you have point of sale?
Yes. We provide beautiful cards that explain the properties of each scent at the point of sale. Additionally, we include a card that explains our story and how the company started. These cards can be displayed with the ordered products.
What payment method can we pay by?
Payments can be made over the phone by credit/debit card, or we can send an invoice that can be paid via bacs. Payment must be made in order to process the order.
Can we advertise the products on social media platforms?
Yes
Are we able to speak to someone over the phone?
Yes, we have a team available to help with all your queries.
Phone: 0800 086 9311
Email: [email protected]
Are your products individually boxed?
Yes our Diffusers, Candles, Wax Melts and Body Scrubs are all individually packaged. We also have gift bags and Branded Cotton Twill pouches available.
How Long Will Delivery Take?
Our team will do their very best to turn your order around quickly. On average, we try to get all orders out to you within a few days.
How will they be packaged?
If the product ordered has an individual box, it will arrive in those with a sticker on the bottom to identify the scent.
Do you have a price list?
Please contact us and we will send one through
Are all of your products available for stocking?
We strive to offer a wide range of products for Wholesale, but there are some items that we cannot ship. Please reach out to our team for further details.
Reviews
Our best-selling Lemongrass and Rosemary reed diffuser will scent your home with... View
Response From Valentte
Hi there, we are so sorry to hear that you are not finding this diffuser as strong as others you have previously purchased. Please pop us an email on [email protected] and we will make you happy!
Natasha- Customer Service at Valentte.
Nickola
An exotic, floral blend of sweet Geranium and sensual Ylang Ylang, perfect... View
Linda
Our geranium & ylang ylang reed diffuser is made from pure, natural... View
Linda
Calling all hikers, dog walkers and dancers. Your feet work hard every... View
Linda
The Original Natural Reed Diffuser Gift Box. A Home Fragrance Gift set... View
claire.byrne80
Our hand and body lotion is made with natural African shea butter... View
Thank you Valentte for such fabulous products...both home and scin care ❤️
Karen
Fragrance on the go. The essential companion for jet-setters, this sleek and... View
Karen
Mini Body Wash, perfect for weekends away and trips abroad! Intensive body... View
Deborah LOWE
Our reed diffusers will scent your home with a unique, stimulating and... View
Deborah LOWE
Our reed diffusers will scent your home with a unique, stimulating and... View
Sally Smithers
Frequently Asked Questions
Everything you need to know…
Is there a minimum order quantity?
There is no minimum order quantity, but there is a minimum spend of £75
Is it free delivery?
Yes
Do you have point of sale?
Yes. We provide beautiful cards that explain the properties of each scent at the point of sale. Additionally, we include a card that explains our story and how the company started. These cards can be displayed with the ordered products.
What payment method can we pay by?
Payments can be made over the phone by credit/debit card, or we can send an invoice that can be paid via bacs. Payment must be made in order to process the order.
Can we advertise the products on social media platforms?
Yes
Are we able to speak to someone over the phone?
Yes, we have a team available to help with all your queries.
Phone: 0800 086 9311
Email: [email protected]
Are your products individually boxed?
Yes our Diffusers, Candles, Wax Melts and Body Scrubs are all individually packaged. We also have gift bags and Branded Cotton Twill pouches available.
How Long Will Delivery Take?
Our team will do their very best to turn your order around quickly. On average, we try to get all orders out to you within a few days.
How will they be packaged?
If the product ordered has an individual box, it will arrive in those with a sticker on the bottom to identify the scent.
Do you have a price list?
Please contact us and we will send one through
Are all of your products available for stocking?
We strive to offer a wide range of products for Wholesale, but there are some items that we cannot ship. Please reach out to our team for further details.
Reviews
Our best-selling Lemongrass and Rosemary reed diffuser will scent your home with... View
Response From Valentte
Hi there, we are so sorry to hear that you are not finding this diffuser as strong as others you have previously purchased. Please pop us an email on [email protected] and we will make you happy!
Natasha- Customer Service at Valentte.
Nickola
An exotic, floral blend of sweet Geranium and sensual Ylang Ylang, perfect... View
Linda
Our geranium & ylang ylang reed diffuser is made from pure, natural... View
Linda
Calling all hikers, dog walkers and dancers. Your feet work hard every... View
Linda
The Original Natural Reed Diffuser Gift Box. A Home Fragrance Gift set... View
claire.byrne80
Our hand and body lotion is made with natural African shea butter... View
Thank you Valentte for such fabulous products...both home and scin care ❤️
Karen
Fragrance on the go. The essential companion for jet-setters, this sleek and... View
Karen
Mini Body Wash, perfect for weekends away and trips abroad! Intensive body... View
Deborah LOWE
Our reed diffusers will scent your home with a unique, stimulating and... View
Deborah LOWE
Our reed diffusers will scent your home with a unique, stimulating and... View
Sally Smithers