Frequently Asked Questions

Everything you need to know…

Is there a minimum order quantity?

There is no minimum order quantity, but there is a minimum spend of £75

Is it free delivery?

Yes

Do you have point of sale?

Yes. We provide beautiful cards that explain the properties of each scent at the point of sale. Additionally, we include a card that explains our story and how the company started. These cards can be displayed with the ordered products.

What payment method can we pay by?

Payments can be made over the phone by credit/debit card, or we can send an invoice that can be paid via bacs. Payment must be made in order to process the order.

Can we advertise the products on social media platforms?

Yes

Are we able to speak to someone over the phone?

Yes, we have a team available to help with all your queries.
Phone: 0800 086 9311
Email: [email protected]

Are your products individually boxed?

Yes our Diffusers, Candles, Wax Melts and Body Scrubs are all individually packaged. We also have gift bags and Branded Cotton Twill pouches available.

How Long Will Delivery Take?

Our team will do their very best to turn your order around quickly. On average, we try to get all orders out to you within a few days.

How will they be packaged?

If the product ordered has an individual box, it will arrive in those with a sticker on the bottom to identify the scent.

Do you have a price list?

Please contact us and we will send one through

Are all of your products available for stocking?

We strive to offer a wide range of products for Wholesale, but there are some items that we cannot ship. Please reach out to our team for further details.

Place an order or find out more:

Reviews

Total Reviews: 328648
Reed Diffuser
Reed Diffuser
September 3, 2024
3

Our reed diffusers will scent your home with a unique, stimulating and... View

Have been using your products for a few years now give lots as gifts to friends and relatives. But when Citrus grove came out I thought I’d try this but quite dissatisfied as not as strong as others I’ve purchased hence the review Response From Valentte Hi Margaret, I’m really sorry to read your feedback about this scent and we need to help you with this. I’ve just sent you an email about this as we need to make you happy. Victoria- Customer Service at Valentte.
Margaret Smillie - avatar Margaret Smillie
1L Hand Wash Refill
1L Hand Wash Refill
September 3, 2024
5

Our natural Hand Wash is so well loved that we just couldn’t... View

Bought lots of different hand washes from Valentte. Decided to buy I litre bottle to ensure enough to refill bottles in the kitchen and bathroom. I adore your products; I can't stop buying from you. Discovered Valentte online and haven't looked back!
mary wedge - avatar mary wedge
Reed Diffuser
Reed Diffuser
September 3, 2024
5

Our reed diffusers will scent your home with a unique, stimulating and... View

Absolutely love this scent; fresh and minty; what more can I say.
mary wedge - avatar mary wedge
Hand and Body Soap
Hand and Body Soap
September 3, 2024
5

Organic, plant-based hand and body soap made in the UK. Enriched with... View

Lovely lovely soap , so creamy and moisturising……as a soap lover , I found this a cut above even the most expensive soaps (like Roger Gallet ) A pleasure to use in the shower .. gorgeous scent too ⭐️⭐️⭐️⭐️⭐️
Linda Mitchell - avatar Linda Mitchell
Special Offer - Lemongrass Diffuser + Neroli Diffuser + FREE Lemongrass Soap
Special Offer - Lemongrass Diffuser + Neroli Diffuser + FREE Lemongrass Soap
September 3, 2024
5

Don't miss out on our amazing deal! Get two of our best-selling... View

The lemongrass and neroli diffusers smell absolutely amazing! I keep being asked where is the gorgeous smell coming from … I just point in the direction of my diffuser ❤️ … beautiful perfume which really brightens my day! I’ve ordered 6 more for all over my house. Thank you Valentte ☺️
Elizabeth Gilbertson - avatar Elizabeth Gilbertson
Hand Cream
Hand Cream
September 3, 2024
5

Our hand cream has an ultra-rich formulation and is made with natural... View

Really lovely handcream, smells gorgeous and leaves my hands feeling really soft. Recently purchased more and love the pretty packaging making it extra special and excellent value as well.
Jackie - avatar Jackie
Reed Diffuser - Rose & Elemi
Reed Diffuser - Rose & Elemi
September 3, 2024
5

A revitalising, floral blend of elegant Rose and tropical Elemi to brighten... View

Bought this for the first time and the fragrance is just beautiful, I have it in my hall and just love it. Will definitely be buying another and love all the Valentte products. Such lovely quality and the gift boxes and pretty packaging makes them extra special. Have already started buying gifts for my family and friends as well as treating myself.
Jackie Wilbourn - avatar Jackie Wilbourn
Reed Diffuser
Reed Diffuser
September 3, 2024
5

Our reed diffusers will scent your home with a unique, stimulating and... View

Bought this for the first time and the fragrance is just beautiful, I have it in my hall and just love it. Will definitely be buying another and love all the Valentte products. Such lovely quality and the gift boxes and pretty packaging makes them extra special. Have already started buying gifts for my family and friends as well as treating myself.
Jackie Wilbourn - avatar Jackie Wilbourn
Hand Cream
Hand Cream
September 3, 2024
5

Our hand cream has an ultra-rich formulation and is made with natural... View

A friend bought me this hand cream as a gift, it smells beautiful, and my hands feel so soft.
Deborah - avatar Deborah
Reed Diffuser
Reed Diffuser
September 3, 2024
4

Our reed diffusers will scent your home with a unique, stimulating and... View

Really lovely scent but unfortunately I’m
just not smelling it as well as others like lemongrass and rosemary. I bought two of them and will use them but will probably stick to the fresh lemongrass scent in future.
Hilary - avatar Hilary

Frequently Asked Questions

Everything you need to know…

Is there a minimum order quantity?

There is no minimum order quantity, but there is a minimum spend of £75

Is it free delivery?

Yes

Do you have point of sale?

Yes. We provide beautiful cards that explain the properties of each scent at the point of sale. Additionally, we include a card that explains our story and how the company started. These cards can be displayed with the ordered products.

What payment method can we pay by?

Payments can be made over the phone by credit/debit card, or we can send an invoice that can be paid via bacs. Payment must be made in order to process the order.

Can we advertise the products on social media platforms?

Yes

Are we able to speak to someone over the phone?

Yes, we have a team available to help with all your queries.
Phone: 0800 086 9311
Email: [email protected]

Are your products individually boxed?

Yes our Diffusers, Candles, Wax Melts and Body Scrubs are all individually packaged. We also have gift bags and Branded Cotton Twill pouches available.

How Long Will Delivery Take?

Our team will do their very best to turn your order around quickly. On average, we try to get all orders out to you within a few days.

How will they be packaged?

If the product ordered has an individual box, it will arrive in those with a sticker on the bottom to identify the scent.

Do you have a price list?

Please contact us and we will send one through

Are all of your products available for stocking?

We strive to offer a wide range of products for Wholesale, but there are some items that we cannot ship. Please reach out to our team for further details.

Place an order or find out more:

Reviews

Total Reviews: 328648
Reed Diffuser
Reed Diffuser
September 3, 2024
3

Our reed diffusers will scent your home with a unique, stimulating and... View

Have been using your products for a few years now give lots as gifts to friends and relatives. But when Citrus grove came out I thought I’d try this but quite dissatisfied as not as strong as others I’ve purchased hence the review Response From Valentte Hi Margaret, I’m really sorry to read your feedback about this scent and we need to help you with this. I’ve just sent you an email about this as we need to make you happy. Victoria- Customer Service at Valentte.
Margaret Smillie - avatar Margaret Smillie
1L Hand Wash Refill
1L Hand Wash Refill
September 3, 2024
5

Our natural Hand Wash is so well loved that we just couldn’t... View

Bought lots of different hand washes from Valentte. Decided to buy I litre bottle to ensure enough to refill bottles in the kitchen and bathroom. I adore your products; I can't stop buying from you. Discovered Valentte online and haven't looked back!
mary wedge - avatar mary wedge
Reed Diffuser
Reed Diffuser
September 3, 2024
5

Our reed diffusers will scent your home with a unique, stimulating and... View

Absolutely love this scent; fresh and minty; what more can I say.
mary wedge - avatar mary wedge
Hand and Body Soap
Hand and Body Soap
September 3, 2024
5

Organic, plant-based hand and body soap made in the UK. Enriched with... View

Lovely lovely soap , so creamy and moisturising……as a soap lover , I found this a cut above even the most expensive soaps (like Roger Gallet ) A pleasure to use in the shower .. gorgeous scent too ⭐️⭐️⭐️⭐️⭐️
Linda Mitchell - avatar Linda Mitchell
Special Offer - Lemongrass Diffuser + Neroli Diffuser + FREE Lemongrass Soap
Special Offer - Lemongrass Diffuser + Neroli Diffuser + FREE Lemongrass Soap
September 3, 2024
5

Don't miss out on our amazing deal! Get two of our best-selling... View

The lemongrass and neroli diffusers smell absolutely amazing! I keep being asked where is the gorgeous smell coming from … I just point in the direction of my diffuser ❤️ … beautiful perfume which really brightens my day! I’ve ordered 6 more for all over my house. Thank you Valentte ☺️
Elizabeth Gilbertson - avatar Elizabeth Gilbertson
Hand Cream
Hand Cream
September 3, 2024
5

Our hand cream has an ultra-rich formulation and is made with natural... View

Really lovely handcream, smells gorgeous and leaves my hands feeling really soft. Recently purchased more and love the pretty packaging making it extra special and excellent value as well.
Jackie - avatar Jackie
Reed Diffuser - Rose & Elemi
Reed Diffuser - Rose & Elemi
September 3, 2024
5

A revitalising, floral blend of elegant Rose and tropical Elemi to brighten... View

Bought this for the first time and the fragrance is just beautiful, I have it in my hall and just love it. Will definitely be buying another and love all the Valentte products. Such lovely quality and the gift boxes and pretty packaging makes them extra special. Have already started buying gifts for my family and friends as well as treating myself.
Jackie Wilbourn - avatar Jackie Wilbourn
Reed Diffuser
Reed Diffuser
September 3, 2024
5

Our reed diffusers will scent your home with a unique, stimulating and... View

Bought this for the first time and the fragrance is just beautiful, I have it in my hall and just love it. Will definitely be buying another and love all the Valentte products. Such lovely quality and the gift boxes and pretty packaging makes them extra special. Have already started buying gifts for my family and friends as well as treating myself.
Jackie Wilbourn - avatar Jackie Wilbourn
Hand Cream
Hand Cream
September 3, 2024
5

Our hand cream has an ultra-rich formulation and is made with natural... View

A friend bought me this hand cream as a gift, it smells beautiful, and my hands feel so soft.
Deborah - avatar Deborah
Reed Diffuser
Reed Diffuser
September 3, 2024
4

Our reed diffusers will scent your home with a unique, stimulating and... View

Really lovely scent but unfortunately I’m
just not smelling it as well as others like lemongrass and rosemary. I bought two of them and will use them but will probably stick to the fresh lemongrass scent in future.
Hilary - avatar Hilary