Frequently Asked Questions

Everything you need to know…

Is there a minimum order quantity?

There is no minimum order quantity, but there is a minimum spend of £75

Is it free delivery?

Yes

Do you have point of sale?

Yes. We provide beautiful cards that explain the properties of each scent at the point of sale. Additionally, we include a card that explains our story and how the company started. These cards can be displayed with the ordered products.

What payment method can we pay by?

Payments can be made over the phone by credit/debit card, or we can send an invoice that can be paid via bacs. Payment must be made in order to process the order.

Can we advertise the products on social media platforms?

Yes

Are we able to speak to someone over the phone?

Yes, we have a team available to help with all your queries.
Phone: 0800 086 9311
Email: [email protected]

Are your products individually boxed?

Yes our Diffusers, Candles, Wax Melts and Body Scrubs are all individually packaged. We also have gift bags and Branded Cotton Twill pouches available.

How Long Will Delivery Take?

Our team will do their very best to turn your order around quickly. On average, we try to get all orders out to you within a few days.

How will they be packaged?

If the product ordered has an individual box, it will arrive in those with a sticker on the bottom to identify the scent.

Do you have a price list?

Please contact us and we will send one through

Are all of your products available for stocking?

We strive to offer a wide range of products for Wholesale, but there are some items that we cannot ship. Please reach out to our team for further details.

Place an order or find out more:

Reviews

Total Reviews: 328648
Reed Diffuser - Citrus Grove
Reed Diffuser - Citrus Grove
September 3, 2024
5

Our reed diffusers will scent your home with a unique, stimulating and... View

I love these, they last so long compared to other brands. White Neroli and lemon is my favourite
Joan Jenkins - avatar Joan Jenkins
Reed Diffuser
Reed Diffuser
September 3, 2024
5

Our reed diffusers will scent your home with a unique, stimulating and... View

I love these, they last so long compared to other brands. White Neroli and lemon is my favourite
Joan Jenkins - avatar Joan Jenkins
Reed Diffuser - Lemongrass & Rosemary
Reed Diffuser - Lemongrass & Rosemary
September 3, 2024
5

Our best-selling Lemongrass and Rosemary reed diffuser will scent your home with... View

I Adore the lemongrass and rosemary diffuser.
Just perfect! Will definitely buy more.
Margaret Bryceland - avatar Margaret Bryceland
Reed Diffuser
Reed Diffuser
September 3, 2024
5

Our reed diffusers will scent your home with a unique, stimulating and... View

I Adore the lemongrass and rosemary diffuser.
Just perfect! Will definitely buy more.
Margaret Bryceland - avatar Margaret Bryceland
Special Offer - Lemongrass Diffuser + Neroli Diffuser + FREE Lemongrass Soap
Special Offer - Lemongrass Diffuser + Neroli Diffuser + FREE Lemongrass Soap
September 3, 2024
5

Don't miss out on our amazing deal! Get two of our best-selling... View

Lovely long lasting, natural fragrance.
Ruth - avatar Ruth
Signature Candle
Signature Candle
September 3, 2024
5

We’ve spent over 10 years perfecting our candles to ensure they smell... View

Lovely smell right through the house with these candles. Another winner with this one! The range of fragrances are superb.
mary wedge - avatar mary wedge
Pillow Mist
Pillow Mist
September 3, 2024
5

Scented with 100% essential oils for pure relaxation - the perfect aromatherapy... View

Gorgeous. A few sprays on your pillow prior to bedtime does the job perfectly. A great night's sleep guaranteed.
mary wedge - avatar mary wedge
Reed Diffuser - Citrus Grove
Reed Diffuser - Citrus Grove
September 3, 2024
3

Our reed diffusers will scent your home with a unique, stimulating and... View

Have been using your products for a few years now give lots as gifts to friends and relatives. But when Citrus grove came out I thought I’d try this but quite dissatisfied as not as strong as others I’ve purchased hence the review Response From Valentte Hi Margaret, I’m really sorry to read your feedback about this scent and we need to help you with this. I’ve just sent you an email about this as we need to make you happy. Victoria- Customer Service at Valentte.
Margaret Smillie - avatar Margaret Smillie
Reed Diffuser
Reed Diffuser
September 3, 2024
3

Our reed diffusers will scent your home with a unique, stimulating and... View

Have been using your products for a few years now give lots as gifts to friends and relatives. But when Citrus grove came out I thought I’d try this but quite dissatisfied as not as strong as others I’ve purchased hence the review Response From Valentte Hi Margaret, I’m really sorry to read your feedback about this scent and we need to help you with this. I’ve just sent you an email about this as we need to make you happy. Victoria- Customer Service at Valentte.
Margaret Smillie - avatar Margaret Smillie
1L Hand Wash Refill
1L Hand Wash Refill
September 3, 2024
5

Our natural Hand Wash is so well loved that we just couldn’t... View

Bought lots of different hand washes from Valentte. Decided to buy I litre bottle to ensure enough to refill bottles in the kitchen and bathroom. I adore your products; I can't stop buying from you. Discovered Valentte online and haven't looked back!
mary wedge - avatar mary wedge

Frequently Asked Questions

Everything you need to know…

Is there a minimum order quantity?

There is no minimum order quantity, but there is a minimum spend of £75

Is it free delivery?

Yes

Do you have point of sale?

Yes. We provide beautiful cards that explain the properties of each scent at the point of sale. Additionally, we include a card that explains our story and how the company started. These cards can be displayed with the ordered products.

What payment method can we pay by?

Payments can be made over the phone by credit/debit card, or we can send an invoice that can be paid via bacs. Payment must be made in order to process the order.

Can we advertise the products on social media platforms?

Yes

Are we able to speak to someone over the phone?

Yes, we have a team available to help with all your queries.
Phone: 0800 086 9311
Email: [email protected]

Are your products individually boxed?

Yes our Diffusers, Candles, Wax Melts and Body Scrubs are all individually packaged. We also have gift bags and Branded Cotton Twill pouches available.

How Long Will Delivery Take?

Our team will do their very best to turn your order around quickly. On average, we try to get all orders out to you within a few days.

How will they be packaged?

If the product ordered has an individual box, it will arrive in those with a sticker on the bottom to identify the scent.

Do you have a price list?

Please contact us and we will send one through

Are all of your products available for stocking?

We strive to offer a wide range of products for Wholesale, but there are some items that we cannot ship. Please reach out to our team for further details.

Place an order or find out more:

Reviews

Total Reviews: 328648
Reed Diffuser - Citrus Grove
Reed Diffuser - Citrus Grove
September 3, 2024
5

Our reed diffusers will scent your home with a unique, stimulating and... View

I love these, they last so long compared to other brands. White Neroli and lemon is my favourite
Joan Jenkins - avatar Joan Jenkins
Reed Diffuser
Reed Diffuser
September 3, 2024
5

Our reed diffusers will scent your home with a unique, stimulating and... View

I love these, they last so long compared to other brands. White Neroli and lemon is my favourite
Joan Jenkins - avatar Joan Jenkins
Reed Diffuser - Lemongrass & Rosemary
Reed Diffuser - Lemongrass & Rosemary
September 3, 2024
5

Our best-selling Lemongrass and Rosemary reed diffuser will scent your home with... View

I Adore the lemongrass and rosemary diffuser.
Just perfect! Will definitely buy more.
Margaret Bryceland - avatar Margaret Bryceland
Reed Diffuser
Reed Diffuser
September 3, 2024
5

Our reed diffusers will scent your home with a unique, stimulating and... View

I Adore the lemongrass and rosemary diffuser.
Just perfect! Will definitely buy more.
Margaret Bryceland - avatar Margaret Bryceland
Special Offer - Lemongrass Diffuser + Neroli Diffuser + FREE Lemongrass Soap
Special Offer - Lemongrass Diffuser + Neroli Diffuser + FREE Lemongrass Soap
September 3, 2024
5

Don't miss out on our amazing deal! Get two of our best-selling... View

Lovely long lasting, natural fragrance.
Ruth - avatar Ruth
Signature Candle
Signature Candle
September 3, 2024
5

We’ve spent over 10 years perfecting our candles to ensure they smell... View

Lovely smell right through the house with these candles. Another winner with this one! The range of fragrances are superb.
mary wedge - avatar mary wedge
Pillow Mist
Pillow Mist
September 3, 2024
5

Scented with 100% essential oils for pure relaxation - the perfect aromatherapy... View

Gorgeous. A few sprays on your pillow prior to bedtime does the job perfectly. A great night's sleep guaranteed.
mary wedge - avatar mary wedge
Reed Diffuser - Citrus Grove
Reed Diffuser - Citrus Grove
September 3, 2024
3

Our reed diffusers will scent your home with a unique, stimulating and... View

Have been using your products for a few years now give lots as gifts to friends and relatives. But when Citrus grove came out I thought I’d try this but quite dissatisfied as not as strong as others I’ve purchased hence the review Response From Valentte Hi Margaret, I’m really sorry to read your feedback about this scent and we need to help you with this. I’ve just sent you an email about this as we need to make you happy. Victoria- Customer Service at Valentte.
Margaret Smillie - avatar Margaret Smillie
Reed Diffuser
Reed Diffuser
September 3, 2024
3

Our reed diffusers will scent your home with a unique, stimulating and... View

Have been using your products for a few years now give lots as gifts to friends and relatives. But when Citrus grove came out I thought I’d try this but quite dissatisfied as not as strong as others I’ve purchased hence the review Response From Valentte Hi Margaret, I’m really sorry to read your feedback about this scent and we need to help you with this. I’ve just sent you an email about this as we need to make you happy. Victoria- Customer Service at Valentte.
Margaret Smillie - avatar Margaret Smillie
1L Hand Wash Refill
1L Hand Wash Refill
September 3, 2024
5

Our natural Hand Wash is so well loved that we just couldn’t... View

Bought lots of different hand washes from Valentte. Decided to buy I litre bottle to ensure enough to refill bottles in the kitchen and bathroom. I adore your products; I can't stop buying from you. Discovered Valentte online and haven't looked back!
mary wedge - avatar mary wedge