Frequently Asked Questions

Everything you need to know…

Is there a minimum order quantity?

There is no minimum order quantity, but there is a minimum spend of £75

Is it free delivery?

Yes

Do you have point of sale?

Yes. We provide beautiful cards that explain the properties of each scent at the point of sale. Additionally, we include a card that explains our story and how the company started. These cards can be displayed with the ordered products.

What payment method can we pay by?

Payments can be made over the phone by credit/debit card, or we can send an invoice that can be paid via bacs. Payment must be made in order to process the order.

Can we advertise the products on social media platforms?

Yes

Are we able to speak to someone over the phone?

Yes, we have a team available to help with all your queries.
Phone: 0800 086 9311
Email: [email protected]

Are your products individually boxed?

Yes our Diffusers, Candles, Wax Melts and Body Scrubs are all individually packaged. We also have gift bags and Branded Cotton Twill pouches available.

How Long Will Delivery Take?

Our team will do their very best to turn your order around quickly. On average, we try to get all orders out to you within a few days.

How will they be packaged?

If the product ordered has an individual box, it will arrive in those with a sticker on the bottom to identify the scent.

Do you have a price list?

Please contact us and we will send one through

Are all of your products available for stocking?

We strive to offer a wide range of products for Wholesale, but there are some items that we cannot ship. Please reach out to our team for further details.

Place an order or find out more:

Reviews

Total Reviews: 328648
Reed Diffuser - Bergamot & Lemon
Reed Diffuser - Bergamot & Lemon
August 31, 2024
5

Bring sunny and breezy summer days into your home with our Bergamot... View

Love it
Elizer - avatar Elizer
Reed Diffuser - Lemongrass & Rosemary
Reed Diffuser - Lemongrass & Rosemary
August 31, 2024
4

Our best-selling Lemongrass and Rosemary reed diffuser will scent your home with... View

Love it but doesn’t seem to last long

Response From Valentte

Hi Elizer, we are so sorry to hear that your diffuser didn't seem to last as long as it should have. We advise that our diffusers last for up to 8 weeks. Please contact us on [email protected] and we will make you happy!

Natasha- Customer Service at Valentte.
Elizer - avatar Elizer
Reed Diffuser
Reed Diffuser
August 31, 2024
4

Our reed diffusers will scent your home with a unique, stimulating and... View

Love it but doesn’t seem to last long

Response From Valentte

Hi Elizer, we are so sorry to hear that your diffuser didn't seem to last as long as it should have. We advise that our diffusers last for up to 8 weeks. Please contact us on [email protected] and we will make you happy!

Natasha- Customer Service at Valentte.
Elizer - avatar Elizer
Reed Diffuser - Mandarin & Grapefruit
Reed Diffuser - Mandarin & Grapefruit
August 31, 2024
5

Create a happy, cheerful home with our Mandarin & Grapefruit reed diffuser.... View

Love this gives a good fresh sharp smell
Elizer - avatar Elizer
Reed Diffuser
Reed Diffuser
August 31, 2024
5

Our reed diffusers will scent your home with a unique, stimulating and... View

Love this gives a good fresh sharp smell
Elizer - avatar Elizer
Reed Diffuser - Mandarin & Grapefruit
Reed Diffuser - Mandarin & Grapefruit
August 31, 2024
5

Create a happy, cheerful home with our Mandarin & Grapefruit reed diffuser.... View

Wonderful fragrance. Love your products
Bobble - avatar Bobble
Reed Diffuser
Reed Diffuser
August 31, 2024
5

Our reed diffusers will scent your home with a unique, stimulating and... View

Wonderful fragrance. Love your products
Bobble - avatar Bobble
Reed Diffuser
Reed Diffuser
August 31, 2024
5

Our reed diffusers will scent your home with a unique, stimulating and... View

Love this scent. Everywhere smells clean & fresh.
Bobbie - avatar Bobbie
Reed Diffuser - Citrus Grove
Reed Diffuser - Citrus Grove
August 31, 2024
5

Our reed diffusers will scent your home with a unique, stimulating and... View

Love this scent. Everywhere smells clean & fresh.
Bobbie - avatar Bobbie
Build Your Gift Box - 3 items
Build Your Gift Box - 3 items
August 31, 2024
5

Choose any product Gift-wrapped in our signature box. Handmade in Cheshire

I’ve been using Valentine and buying and recommending to friends since you began!
Michelle saunders - avatar Michelle saunders

Frequently Asked Questions

Everything you need to know…

Is there a minimum order quantity?

There is no minimum order quantity, but there is a minimum spend of £75

Is it free delivery?

Yes

Do you have point of sale?

Yes. We provide beautiful cards that explain the properties of each scent at the point of sale. Additionally, we include a card that explains our story and how the company started. These cards can be displayed with the ordered products.

What payment method can we pay by?

Payments can be made over the phone by credit/debit card, or we can send an invoice that can be paid via bacs. Payment must be made in order to process the order.

Can we advertise the products on social media platforms?

Yes

Are we able to speak to someone over the phone?

Yes, we have a team available to help with all your queries.
Phone: 0800 086 9311
Email: [email protected]

Are your products individually boxed?

Yes our Diffusers, Candles, Wax Melts and Body Scrubs are all individually packaged. We also have gift bags and Branded Cotton Twill pouches available.

How Long Will Delivery Take?

Our team will do their very best to turn your order around quickly. On average, we try to get all orders out to you within a few days.

How will they be packaged?

If the product ordered has an individual box, it will arrive in those with a sticker on the bottom to identify the scent.

Do you have a price list?

Please contact us and we will send one through

Are all of your products available for stocking?

We strive to offer a wide range of products for Wholesale, but there are some items that we cannot ship. Please reach out to our team for further details.

Place an order or find out more:

Reviews

Total Reviews: 328648
Reed Diffuser - Bergamot & Lemon
Reed Diffuser - Bergamot & Lemon
August 31, 2024
5

Bring sunny and breezy summer days into your home with our Bergamot... View

Love it
Elizer - avatar Elizer
Reed Diffuser - Lemongrass & Rosemary
Reed Diffuser - Lemongrass & Rosemary
August 31, 2024
4

Our best-selling Lemongrass and Rosemary reed diffuser will scent your home with... View

Love it but doesn’t seem to last long

Response From Valentte

Hi Elizer, we are so sorry to hear that your diffuser didn't seem to last as long as it should have. We advise that our diffusers last for up to 8 weeks. Please contact us on [email protected] and we will make you happy!

Natasha- Customer Service at Valentte.
Elizer - avatar Elizer
Reed Diffuser
Reed Diffuser
August 31, 2024
4

Our reed diffusers will scent your home with a unique, stimulating and... View

Love it but doesn’t seem to last long

Response From Valentte

Hi Elizer, we are so sorry to hear that your diffuser didn't seem to last as long as it should have. We advise that our diffusers last for up to 8 weeks. Please contact us on [email protected] and we will make you happy!

Natasha- Customer Service at Valentte.
Elizer - avatar Elizer
Reed Diffuser - Mandarin & Grapefruit
Reed Diffuser - Mandarin & Grapefruit
August 31, 2024
5

Create a happy, cheerful home with our Mandarin & Grapefruit reed diffuser.... View

Love this gives a good fresh sharp smell
Elizer - avatar Elizer
Reed Diffuser
Reed Diffuser
August 31, 2024
5

Our reed diffusers will scent your home with a unique, stimulating and... View

Love this gives a good fresh sharp smell
Elizer - avatar Elizer
Reed Diffuser - Mandarin & Grapefruit
Reed Diffuser - Mandarin & Grapefruit
August 31, 2024
5

Create a happy, cheerful home with our Mandarin & Grapefruit reed diffuser.... View

Wonderful fragrance. Love your products
Bobble - avatar Bobble
Reed Diffuser
Reed Diffuser
August 31, 2024
5

Our reed diffusers will scent your home with a unique, stimulating and... View

Wonderful fragrance. Love your products
Bobble - avatar Bobble
Reed Diffuser
Reed Diffuser
August 31, 2024
5

Our reed diffusers will scent your home with a unique, stimulating and... View

Love this scent. Everywhere smells clean & fresh.
Bobbie - avatar Bobbie
Reed Diffuser - Citrus Grove
Reed Diffuser - Citrus Grove
August 31, 2024
5

Our reed diffusers will scent your home with a unique, stimulating and... View

Love this scent. Everywhere smells clean & fresh.
Bobbie - avatar Bobbie
Build Your Gift Box - 3 items
Build Your Gift Box - 3 items
August 31, 2024
5

Choose any product Gift-wrapped in our signature box. Handmade in Cheshire

I’ve been using Valentine and buying and recommending to friends since you began!
Michelle saunders - avatar Michelle saunders