Frequently Asked Questions
Everything you need to know…
Is there a minimum order quantity?
There is no minimum order quantity, but there is a minimum spend of £75
Is it free delivery?
Yes
Do you have point of sale?
Yes. We provide beautiful cards that explain the properties of each scent at the point of sale. Additionally, we include a card that explains our story and how the company started. These cards can be displayed with the ordered products.
What payment method can we pay by?
Payments can be made over the phone by credit/debit card, or we can send an invoice that can be paid via bacs. Payment must be made in order to process the order.
Can we advertise the products on social media platforms?
Yes
Are we able to speak to someone over the phone?
Yes, we have a team available to help with all your queries.
Phone: 0800 086 9311
Email: [email protected]
Are your products individually boxed?
Yes our Diffusers, Candles, Wax Melts and Body Scrubs are all individually packaged. We also have gift bags and Branded Cotton Twill pouches available.
How Long Will Delivery Take?
Our team will do their very best to turn your order around quickly. On average, we try to get all orders out to you within a few days.
How will they be packaged?
If the product ordered has an individual box, it will arrive in those with a sticker on the bottom to identify the scent.
Do you have a price list?
Please contact us and we will send one through
Are all of your products available for stocking?
We strive to offer a wide range of products for Wholesale, but there are some items that we cannot ship. Please reach out to our team for further details.
Reviews
Don't miss out on our amazing deal! Get two of our best-selling... View
My order was for Lemongrass Diffuser + Neroli Diffuser + FREE Lemongrass Soap - WOW JUST WOW - the fragrance of all the products are beautiful and you can really smell them in your rooms - knocks spots off of all the other products I’ve purchased and NOT cheap ones either. Cannot wait for my next order. Beautiful product, beautifully packed, fast delivery thank you Valentte & Team very excited to explore more xxx
adonnahewitt40
We’ve spent over 10 years perfecting our candles to ensure they smell... View
Carol McKechnie
Scented with 100% essential oils for pure relaxation - the perfect aromatherapy... View
Carol McKechnie
Rich, thick and ultra-moisturising Body Butter. A rich formulation of African shea... View
Carol
Choose any product Gift-wrapped in our signature box. Handmade in Cheshire
Anita Adams
Our reed diffusers will scent your home with a unique, stimulating and... View
NIC R
A harmonising, spa-like blend of earthy Patchouli and fresh Eucalyptus creating a... View
NIC R
Our reed diffusers will scent your home with a unique, stimulating and... View
Love love love.
The smell lasts in every room.
I have just purchased more for other rooms.
Will certainly be buying for gifts too.
Julie Parsons
Our best-selling Lemongrass and Rosemary reed diffuser will scent your home with... View
Love love love.
The smell lasts in every room.
I have just purchased more for other rooms.
Will certainly be buying for gifts too.
Julie Parsons
Our reed diffusers will scent your home with a unique, stimulating and... View
The smell is amazing and fragrance lasts until it's last drop. I turn the reeds on a regular basis to make the most of the fragrance. I have also recommended to a friends who love Valentte products too
Caroline Ellis
Frequently Asked Questions
Everything you need to know…
Is there a minimum order quantity?
There is no minimum order quantity, but there is a minimum spend of £75
Is it free delivery?
Yes
Do you have point of sale?
Yes. We provide beautiful cards that explain the properties of each scent at the point of sale. Additionally, we include a card that explains our story and how the company started. These cards can be displayed with the ordered products.
What payment method can we pay by?
Payments can be made over the phone by credit/debit card, or we can send an invoice that can be paid via bacs. Payment must be made in order to process the order.
Can we advertise the products on social media platforms?
Yes
Are we able to speak to someone over the phone?
Yes, we have a team available to help with all your queries.
Phone: 0800 086 9311
Email: [email protected]
Are your products individually boxed?
Yes our Diffusers, Candles, Wax Melts and Body Scrubs are all individually packaged. We also have gift bags and Branded Cotton Twill pouches available.
How Long Will Delivery Take?
Our team will do their very best to turn your order around quickly. On average, we try to get all orders out to you within a few days.
How will they be packaged?
If the product ordered has an individual box, it will arrive in those with a sticker on the bottom to identify the scent.
Do you have a price list?
Please contact us and we will send one through
Are all of your products available for stocking?
We strive to offer a wide range of products for Wholesale, but there are some items that we cannot ship. Please reach out to our team for further details.
Reviews
Don't miss out on our amazing deal! Get two of our best-selling... View
My order was for Lemongrass Diffuser + Neroli Diffuser + FREE Lemongrass Soap - WOW JUST WOW - the fragrance of all the products are beautiful and you can really smell them in your rooms - knocks spots off of all the other products I’ve purchased and NOT cheap ones either. Cannot wait for my next order. Beautiful product, beautifully packed, fast delivery thank you Valentte & Team very excited to explore more xxx
adonnahewitt40
We’ve spent over 10 years perfecting our candles to ensure they smell... View
Carol McKechnie
Scented with 100% essential oils for pure relaxation - the perfect aromatherapy... View
Carol McKechnie
Rich, thick and ultra-moisturising Body Butter. A rich formulation of African shea... View
Carol
Choose any product Gift-wrapped in our signature box. Handmade in Cheshire
Anita Adams
Our reed diffusers will scent your home with a unique, stimulating and... View
NIC R
A harmonising, spa-like blend of earthy Patchouli and fresh Eucalyptus creating a... View
NIC R
Our reed diffusers will scent your home with a unique, stimulating and... View
Love love love.
The smell lasts in every room.
I have just purchased more for other rooms.
Will certainly be buying for gifts too.
Julie Parsons
Our best-selling Lemongrass and Rosemary reed diffuser will scent your home with... View
Love love love.
The smell lasts in every room.
I have just purchased more for other rooms.
Will certainly be buying for gifts too.
Julie Parsons
Our reed diffusers will scent your home with a unique, stimulating and... View
The smell is amazing and fragrance lasts until it's last drop. I turn the reeds on a regular basis to make the most of the fragrance. I have also recommended to a friends who love Valentte products too
Caroline Ellis